Frequently Asked Questions (FAQs)
Q: What do you get after completing the virtual run?
A: 4 items dependent on package registered
- Tokyo Challenge Virtual Marathon 2023 Metal Medal
- Tokyo Challenge Virtual Marathon 2023 Dry-fit Finisher shirt (Distance Printed) (Option to upgrade from short sleeve to long sleeve T-Shirt for all categories - extra RM10)
- Tokyo Challenge Virtual Marathon 2023 E-Certificate
- Tokyo Challenge Virtual Marathon 2023 E-Bib
Q: When and where do I run?
A: The running period is now to 10 October 2023. In other words, you can run anywhere anytime from now to 10 October 2023 and capture the proof of running and email to us at
TokyoVirtualMarathon@gmail.com
Q: When will I receive my finisher items?
A: In general, the finisher items will be sent out on a batch-by-batch basis starting on 31 October 2023.
Q: Can I separate the run distance (5KM, 21KM & 42KM) into a few shorter distance runs?
A: Yes, You can track your distance by using the following methods:
- Running outdoor with GPS (track by km)
- Running indoor with treadmill (track by km)
- Steps counters (1km = 1,300 steps)
The Virtual Run is flexible in that the walks/runs/steps CAN BE ACCUMULATED in multiple runs/steps.
Q: Must I submit different run results for different virtual runs organised by Virtual Run People?
A: You may also use the same run results to submit for our other virtual runs as long as it is within the running period.
Q: When will I receive my electronic-certificate?
A: We will normally email the electronic-certificate to you within 7 working days from your submission date.
Q: How can I contact the organiser?