About the Event

Together we celebrate Raya Run! 

• Event Name: Jom! Raya Run!
• Category: 21km (Accumulative)
• Challenge Type: Run/Walk/Hike/Bike
• Running Duration: 25 January 2024 – 7 March 2024
• Result Submission Cut-off Date: 7 March 2024
• Venue: Anywhere is your racetrack! (Virtual Series)
• Registration Closing Date: 29 February 2024

Entitlement

How to Participate?

1. Register at HeyJom and tracking number to be sent by email in 5 working days.
2. Run/walk: Complete 21km accumulative distance through running or walking during the race timeline.
3. Results submission: Submit your results to Running Station via email at virtual.run.station@gmail.com or WhatsApp at +6018-794 4090.
4. Race pack to be posted out upon results submission in 5 working days, tracking number will be sent by email.

How Does it Work?

1. After payment is made, you will receive an official email with e-Bib in 5 working days. Please check your Spam/Junk Mail.
2. The e-Bib is not compulsory to be printed. You can keep this e-Bib by clicking on 'Save Image' and you can share it on your social media.
3. Download any running apps or use a GPS watch to track your run and ride. Switch your running apps or GPS watch to indoor/treadmill mode when you run on the treadmill.
4. After completing, submit your run results to virtual.run.station@gmail.com or WhatsApp at https://bit.ly/3uEXQul with your e-Bib and results.
5. We will post your medal after 5 working days.

Return/Refund Policy

1. Under normal circumstances, we do not offer return or refund.
2. Exchange requests must be submitted within 3 working days of the parcel being received.
3. Items must be in their original condition (tag intact, unworn, unwashed, and unaltered). Exchanges for articles that do not meet all mentioned conditions will be duly declined. All items are not to be soaked. If color runs due to this reason, item/s is strictly not returnable.
4. All returns which do not meet the above-mentioned criteria will be strictly declined and forfeited.
5. The returned item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you of the value of the goods. Please keep the tracking code with you in case we shall need them for reference.
6. We will get back to you once a returned item is received by us and will email you the new tracking number for the exchange item.
7. All the return shipping cost is borne by the buyer.
8. In case of a refund, all refund(s) will be credited to your personal account within 1-3 working days.
9. Color of products may vary due to studio lighting used and please allow 20% of color variation in real products as compared to actual products. It may appear darker or lighter. Exchanges due to this reason will be charged a processing fee.
10. There might be +/-0.5 inches differences in the measurements.
11. For printed items, the prints may vary in terms of symmetry/alignment/slight color patches for each piece, and a return due to this reason is not considered a defect.
12. Material and quality issues are not considered defects and are subjective.
13. Parcels returned to us before any acknowledgment/approval will not be entertained.
14. If you have any queries or comments, please drop us an email at virtual.run.station@gmail.com

Organiser's Contact

• Contact Number: 018-794 4090
• Email: virtual.run.station@gmail.com
• Official FB link: https://www.facebook.com/runningstation.my/